FAQ hub
Questions & answers
Structured help on the product, Swiss invoicing, QR payment slips, dunning, security and pricing — plus clear legal boundaries.
What is RechNex? About RechNex
RechNex is a Switzerland-focused B2B SaaS product for business invoicing. It brings together company profiles, client master data, invoices, structured Swiss QR payment information and dunning workflows. It is aimed at Swiss SMEs, freelancers and B2B service providers who issue recurring invoices with a consistent payment slip.
Who is RechNex for? About RechNex
RechNex targets smaller and medium-sized businesses, freelancers, agencies and service providers in Switzerland with recurring B2B invoices. Organizations that manage multiple company profiles or multilingual customer relationships are also in scope — within current product limits and plans.
Is RechNex accounting software? About RechNex
Not in the sense of full financial accounting: RechNex focuses on invoices, clients, payment information, dunning and PDF documents. General ledger, annual accounts or fiduciary mandates are not positioned as core scope and do not replace an accountant or fiduciary.
Which languages does RechNex support? About RechNex
Public content and the application are built for German (de-CH), French, Italian and English — for the UI and documents where enabled in the product. PDF copy and validations follow your organization’s language settings.
Why does a Swiss company need specialised invoicing software? Swiss invoicing software
Swiss business practice relies heavily on CHF, structured QR payment parts and clear VAT logic; many generic international tools are misaligned. Specialised software reduces typical errors with reference types, amounts and wording.
Can RechNex create invoices for Swiss customers? Swiss invoicing software
Yes. RechNex is designed for business invoices to customers in Switzerland and beyond — with company and client master data, amounts and PDF output. Available capabilities depend on plan and product release; see pricing and documentation.
Does RechNex support CHF? Swiss invoicing software
Yes. CHF is the typical billing and payment context for Swiss B2B relationships. Other currencies may be available per product configuration — check settings for your release.
Does RechNex support VAT? Swiss invoicing software
RechNex applies common Swiss VAT rates and line logic in the product where enabled. This is not tax advice: mandatory bookings or filings must be clarified with your qualified advisor.
How is RechNex different from generic invoicing tools? Swiss invoicing software
RechNex targets Swiss invoicing realities — QR payment data, CHF context and multilingual documents in everyday SME use. Generic stacks often miss QR slip quality or local expectations for wording and payment fields.
What is a Swiss QR invoice? Swiss QR invoice
A Swiss QR invoice includes a machine-readable payment section: structured payment data (typically with QR code) for Swiss payment rails. It connects invoice content and payment instruction in a common Swiss format.
Does RechNex support Swiss QR payment information? Swiss QR invoice
Yes within documented product behaviour: RechNex generates structured QR payment data for the PDF slip according to common Swiss QR-bill practices. This does not replace bank validation or a separate SIX certification for your organisation — verify IBAN, references and amounts before sending.
What is the difference between QRR and SCOR? Swiss QR invoice
QRR is the QR reference type with QR-IBAN and numeric reference for reconciliation. SCOR refers to a structured creditor reference (ISO 11649) on standard IBAN — also representable in the QR slip. NON means no structured reference; a message line is typically used instead.
Why do structured company details matter for QR invoices? Swiss QR invoice
Issuer address, identifiers and bank details must stay aligned between the visible PDF and QR payload. Inconsistencies cause returns or manual rework. RechNex emphasises consistent company profiles so master data matches QR fields.
Does RechNex replace a bank check of the QR invoice? Swiss QR invoice
No. RechNex supports structured generation and product-side checks but does not replace bank or clearing-house validation for your accounts and references. Your organisation remains responsible for correct IBAN, reference and amounts.
What does “dunning” mean here? Dunning & reminders
Dunning means an orderly approach to overdue invoices: reminders, escalation stages and traceable follow-up — operationally clear, without automatically replacing legal enforcement. RechNex maps dunning logic in software where configurable.
Does RechNex support payment reminders? Dunning & reminders
Yes within documented scope: you can track overdue receivables and reminder stages in the product — specific automation (e.g. scheduled emails) may be roadmap-dependent. Check current product pages and your plan.
Can RechNex manage reminder fees automatically? Dunning & reminders
Where the product exposes configurable fees and stages, these can be reflected in the workflow — without replacing legal advice and without a blanket guarantee for every case. Align fees with your contractual basis.
Is RechNex legal advice for debt enforcement? Dunning & reminders
No. RechNex does not replace counsel or representation in court or debt enforcement. Clarify claims, deadlines and enforcement with a qualified legal professional.
Why is a structured dunning process useful? Dunning & reminders
Traceable steps support cash-flow planning and reduce informal chasing. Internal escalation stays documented — without taking on the role of a law firm or collection agency.
How does RechNex protect business data? Security & privacy
Access to the application uses authenticated accounts; data is processed per tenant and protected following common SaaS practice. Architecture and subprocessors are described in the in-app privacy notices — marketing copy does not replace them.
Where is RechNex hosted? Security & privacy
The production application runs on Swiss infrastructure — the public FAQ names Infomaniak Sovereign Cloud (Jelastic). Hosting details may evolve; rely on current in-app disclosures and documented subprocessors.
What data does RechNex process? Security & privacy
Typically company profiles, client master data, invoice and PDF content, dunning and delivery settings, and account data needed to operate the service. Technical logs fall under the application privacy statement.
Can a user delete their account? Security & privacy
Account lifecycle and deletion depend on contract, product capability and applicable privacy law. Users should follow the support or privacy contact routes described in the app — this FAQ does not replace individual agreements.
Are invoice data deleted immediately? Security & privacy
Business and invoice records may be subject to statutory or contractual retention; immediate full deletion is often impossible or inappropriate. Refer to in-app retention statements for concrete timelines.
Is there a pricing page? Pricing & getting started
Yes. FREE forever; PRO free for 12 months, then CHF 20/month — see pricing.
How do I get started with RechNex? Pricing & getting started
Register via the app in your chosen locale, then add company and payment details. For a public overview of FREE and PRO see the pricing page; binding terms follow the registration flow. The landing page may also offer a waitlist for updates.
Can I try RechNex first? Pricing & getting started
Yes. FREE stays free forever and is enough for many small businesses to get started. PRO is free for the first 12 months, then CHF 20 per month. BUSINESS and ENTERPRISE are not public standard plans. Website copy is informational; contract details come from the app registration flow.
What data do I need to start? Pricing & getting started
Typically company name and address, contact details, tax or UID identifiers as required, bank details for QR payments and client master data for first invoices. Onboarding guides required fields step by step.
Does RechNex replace fiduciary or tax advice? Limits & legal notices
No. RechNex is invoicing software and does not replace fiduciary services, statutory accounts or tax advice. Balance sheet and tax filings remain with qualified professionals.
Does RechNex guarantee legally correct reminders? Limits & legal notices
No. The product helps structure reminder workflows; legal validity, deadlines and amounts depend on contract and case law. RechNex does not guarantee enforceability of specific wording.
Is RechNex officially certified by SIX? Limits & legal notices
RechNex follows common Swiss QR-bill requirements for software-generated payment data. We do not claim a standalone “SIX-certified” stamp here — follow release notes and operations docs if certification posture changes.
Is public content on rechnex.ch legally binding? Limits & legal notices
No. Marketing pages provide orientation. Binding terms come from contract, in-app terms of use, privacy statement and any individual agreements — not from this FAQ.
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